Official Sync:2026-03-15

Netherlands: Accessibility Law

Commodities Act Decree

Compliance Summary

Enforcement Body

ACM

Penalty Structure

Authority Discretion

Compliance Deadline

2025-06-28

Cure Period

2 months

Verbatim Law Details

"Het Warenwetbesluit toegankelijkheidsvoorschriften producten en diensten (Staatsblad 2022, nr. 551) wijst de Autoriteit Consument & Markt (ACM) aan als toezichthouder voor diensten en de NVWA voor producten. Bestuurlijke boetes bedragen maximaal € 103.000."

Key Articles

  • §

    Article 2 (Scope)

    Defines covered products and services — mirrors the EAA. The Netherlands splits responsibility: ACM covers services, NVWA covers physical products.

    EAA Directive, Article 2
  • §

    Article 5 (Obligations)

    Economic operator duties for manufacturers, importers, distributors, and service providers. Requires conformity assessment, technical documentation, and CE marking.

    EAA Directive, Article 7
  • §

    Article 18 (ACM enforcement)

    Grants ACM authority to investigate complaints, conduct inspections, issue binding orders, and coordinate enforcement with NVWA for product-side compliance.

    EAA Directive, Article 19
  • §

    Article 24 (Administrative fines — up to €103,000)

    Administrative fines up to €103,000 for non-compliance. ACM has a strong track record of proactive digital market enforcement.

    EAA Directive, Article 30

Sectors in Scope

BankingE-commerceTransportTelephonye-BooksAudiovisual

Exemptions

Microenterprises exempt. ACM has a history of proactive digital market enforcement.

Compliance Notes

The Netherlands splits authority: ACM covers services (e-commerce, banking, transport), NVWA covers physical products (ATMs, kiosks, terminals).

Important Legal Disclaimer

This tool is a self-assessment aid only and does not constitute legal advice or a formally certified compliance assessment. Outputs, including reports, scores, checklists, and accessibility statements, are for internal use and should be reviewed by a qualified legal representative or independent accessibility auditor before being relied upon for regulatory, procurement, or public-disclosure purposes. All assessment risk lies with the internal assessor. accessibilityref, its developers, and staff accept zero liability for losses arising from use of or reliance on these outputs. Always verify against official sources: the W3C WCAG 2.2 Recommendation, the European Accessibility Act (Directive 2019/882), and your national enforcement authority.