Accessibility Statement

Compliance commitment for accessibilityref.eu

Last updated:

Our Commitment

accessibilityref is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

accessibilityref.eu is conformant with WCAG 2.2 level AA. Conformant means that the content fully conforms to the accessibility standard with no exceptions.

Legal Framework

accessibilityref.eu is operated for users throughout the European Union. This statement declares conformance with the European directives that set the technical baseline, the harmonised standard they reference, and the national transpositions in every member state where we have mapped the operative law to the site's verbatim legal corpus. Each reference links to the official publisher.

Additional member states (Germany, Spain, Italy, Netherlands, Belgium, Poland and the remainder of the 27) will be added as their operative transpositions are ingested. Until then, accessibilityref.eu relies on the EU-level directives above as the applicable legal baseline for visitors in those jurisdictions.

The full directory of national enforcement authorities (competent body, contact, and penalty framework) is maintained at /eaa/authorities.

Feedback

We welcome your feedback on the accessibility of accessibilityref.eu. Please let us know if you encounter accessibility barriers:

We try to respond to feedback within 2 business days.

Compatibility with Browsers and Assistive Technology

accessibilityref.eu is designed to be compatible with the following assistive technologies:

  • Chrome, Firefox, and Safari on latest OS versions.
  • NVDA, JAWS, and VoiceOver screen readers.

Technical Specifications

Accessibility of accessibilityref.eu relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Accessibility Features

This website includes several features to help people with disabilities navigate and use our resources:

  • Skip Navigation: A "Skip to content" link is available to keyboard users to bypass navigation menus.
  • High Contrast Mode: A toggle is available in the top utility bar to switch to a high-contrast (black/white/yellow) interface.
  • Semantic Landmarks: Proper use of HTML5 landmarks (header, nav, main, footer) to assist screen reader users.
  • Aria-Live Updates: Real-time "Official Sync" updates are announced to assistive technology.
  • Logical Focus Order: Tab order follows the visual and semantic structure of the page.

Recent Remediation

A comprehensive WCAG 2.2 AA remediation was completed in April 2026, addressing the following across 87+ files:

Visual & Contrast Fixes

Colour contrast ratios (1.4.3), non-text contrast (1.4.11), and text resize (1.4.4) resolved across all core pages.

Interaction & Structure Fixes

Focus visibility (2.4.7), form labels (1.3.1), heading hierarchy, and ARIA improvements applied site-wide.

Remaining Limitations

The following limitations are outside our direct control and are being monitored:

  • Third-party Embedded Content: Widgets or embeds served by external providers may not fully conform; we limit their use and provide alternatives where possible.
  • Tool Interactivity: Some advanced diagnostic tools have complex keyboard interaction patterns that are under ongoing refinement.
  • PDF Documents: Older downloadable templates may not be fully optimised for screen readers. We are progressively remediating these.

Enforcement Procedure

If you encounter accessibility barriers on this platform, please contact us at support@accessibilityref.eu. We aim to respond within 5 business days. If you are not satisfied with our response, you may file a complaint with the national enforcement authority designated under your jurisdiction's transposition of Directive (EU) 2019/882 — for Ireland this is the Competition and Consumer Protection Commission (CCPC); for France the Autorité de régulation de la communication audiovisuelle et numérique (ARCOM) for public-sector services and the Direction générale de la concurrence, de la consommation et de la répression des fraudes (DGCCRF) for products; for Portugal the Instituto Nacional para a Reabilitação, I.P. (INR, I.P.). A directory of all 27 member-state authorities is at /eaa/authorities.

This statement was last reviewed on 17 April 2026.

About this statement — S.I. No. 636/2023

Who is responsible for this website's compliance?+
AccessibilityRef is responsible for the conformity of this website and its digital services with the applicable accessibility requirements. Economic-operator responsibility is set out in Regulation 7 (manufacturer) and Regulation 13 (service provider) of S.I. No. 636/2023, mirroring Articles 7 and 13 of Directive (EU) 2019/882. Underlying equality obligations also derive from the Equal Status Acts 2000–2018 and the Disability Act 2005.
Where can I escalate if I cannot access content on this site?+
Please contact us first using the feedback mechanism provided in this statement; we commit to respond within 5 working days. If you do not receive a response, or are not satisfied with the response, you may escalate to the Competition and Consumer Protection Commission (CCPC) — the lead competent authority for S.I. No. 636/2023 — at www.ccpc.ie. The National Disability Authority (NDA), through its Centre for Excellence in Universal Design (CEUD), provides advisory guidance under the Disability Act 2005 (www.nda.ie). Sector-specific complaints may also be directed to ComReg, the Central Bank of Ireland, the Commission for Aviation Regulation or the National Transport Authority, depending on the nature of the service.
What standards does this statement meet?+
This statement complies with the information requirements of Regulation 13 of S.I. No. 636/2023 and follows the structure of the model used in S.I. No. 358/2020 for public-sector bodies. Technical conformance is assessed against the harmonised standard EN 301 549 V3.2.1 (2021-03), which incorporates WCAG 2.1 Level AA — with WCAG 2.2 Level AA applied here as the more recent and demanding baseline.
How often is this statement reviewed?+
The statement is reviewed at least annually, and additionally whenever there is a substantial change to the website, to our digital services, or to the applicable legal framework (S.I. No. 636/2023, S.I. No. 358/2020, Disability Act 2005, Equal Status Acts 2000–2018). The most recent review date is shown at the top of this page. Where there is a substantial change, the Annex IV technical file referenced in Regulation 7 is also updated and retained for five years.