What is this?
This tool provides a structured template for recording accessibility user testing sessions, testing with real disabled users. User testing is the most valuable form of accessibility evidence.
When do I need this?
Use this when conducting user research sessions with disabled participants, or when reviewing usability testing that included accessibility tasks.
Applies to:Any product undergoing user testing that includes accessibility tasks or disabled participants.
- 1Set up the session record, Enter the date, participant's disability and assistive technology used, browser, and OS.
- 2Record tasks and outcomes, For each task you tested, record whether the participant completed it, any issues they encountered, and direct quotes.
- 3Note severity, For each issue found, record severity: critical (task failure), serious (significant difficulty), moderate (workaround needed), or minor.
- 4Capture participant quotes, Direct quotes from participants are powerful evidence in a Technical File and for development teams.
- 5Export your session log, Download the completed log for your compliance file. Multiple logs build a strong evidence base.
Send this checklist to a vendor
Download a blank Word document or open a printable view to send this checklist to a third party (vendor, agency, external auditor) for completion. The blank version contains every checkpoint with empty Pass / Partial / Fail / N/A boxes and a Notes column.
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Pro Tool
This tool is available with Pro access.
Checking your access…
- ✓EAA Article 15 & EN 301 549 Annex C aligned
- ✓20 checkpoints across recruitment, methodology, documentation & follow-up
- ✓Pass / Partial / Fail / N/A with notes per item
- ✓How-to-test guidance and common failures for every checkpoint
- ✓Links to relevant testing tools on AccessibilityRef
- ✓Progress auto-saved in your browser
- ✓Export Word report with notes
- ✓Direct links to EAA Directive articles and EN 301 549 clauses
Try this tool free for 7 days, no credit card required
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